FAQ

Where do you ship?

We currently ship within the continental United States. See our Shipping Policy for details.

How long does an order take to ship?

Orders are processed within 3 to 7 business days, and you'll get a tracking email once it's on its way.

Can I return a product?

All sales are final. If your order arrives damaged, defective, or incorrect, email orders@anakasoma.com within 48 hours of delivery with your order number and a photo, and we'll send a replacement or refund that item. See our Refund Policy for details.

Can I change or cancel my order?

Orders can be changed or cancelled only before they ship. Email orders@anakasoma.com as soon as possible.

Are your products safe for sensitive skin?

Our products are plant-based and made without synthetic perfumes, dyes, or petroleum. Skin reacts differently to different ingredients, so please review the full ingredient list on the packaging and patch test before use.

Do you offer facials and treatments?

Yes. Anaka Soma is a holistic esthetics studio in Camas, Washington. View the ritual menu and book online at anakasoma.com.

How do I contact you?

For orders, email orders@anakasoma.com. For everything else, email hello@anakasoma.com.